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Mon/Wed/Fri 7:30–17:00 · Tue/Thu 8:30–16:00 Mixed billing practice
Background

WorkCover claims, managed properly.

WorkCover certificates, review consultations and return-to-work coordination, handled directly with your employer and insurer by the WorkCover doctor Carindale workers turn to, so you are not stuck relaying information between the two.

01 The service

WorkCover claims and consultations

If you have had a workplace injury, our GPs prepare initial WorkCover certificates and conduct the review consultations needed as you recover, coordinating return-to-work plans directly with your employer and insurer wherever possible. As the WorkCover doctor Carindale employers and insurers can contact directly, we keep your claim moving without you passing messages between the two.

  • Initial WorkCover certificates for workplace injuries
  • Ongoing review consultations as you recover
  • Return-to-work plans coordinated with your employer
  • Direct liaison with your insurer where appropriate
  • Referrals arranged for physiotherapy or specialist review
  • Bulk billed for accepted WorkCover claims
  • WorkCover doctor Carindale appointments available for new and ongoing claims
The service
02 What to expect

Your consultation

Your GP will assess your injury, complete the initial certificate outlining your capacity for work, and explain what happens next in the claims process. If you need time off or modified duties, this is documented clearly for your employer.

Bring any incident report or details about how the injury happened, if you have them, to help your GP complete the paperwork accurately.

As you recover, review consultations track your progress and update your certificate and return-to-work plan as needed.

What to expect
03 Getting started

Booking your appointment

Book an appointment as soon as possible after a workplace injury. Let reception know it is for a WorkCover matter so the right paperwork is ready.

  • Book promptly after a workplace injury
  • Bring details of how and when the injury happened
  • Bring your employer's incident report if available
  • Mention your employer and insurer details if known
  • Ask about ongoing review appointments as you recover

If your claim has not yet been accepted by your insurer, your GP can still assess and treat you, and will explain how billing works in the meantime.

For accepted WorkCover claims, consultations and certificates are bulk billed, so there is no out-of-pocket cost to you.
Getting started
04 Good to know

Through your recovery

Your GP will continue to see you for review consultations throughout your recovery, adjusting your certificate and return-to-work plan as your condition changes.

  • Regular review consultations as you recover
  • Certificates updated to reflect your current capacity
  • Return-to-work plans coordinated with your employer
  • Referrals arranged for physiotherapy or specialist care

If your recovery is not progressing as expected, your GP will discuss further options, including specialist referral or adjustments to your treatment plan.

  • Physiotherapy and allied health referrals arranged as needed
  • Specialist referral if recovery is more complex
  • Records kept with your file for the duration of your claim
  • Same GP wherever possible for continuity through your claim

WorkCover consultations are one of the workplace-related services we provide, alongside driver medicals and urine and drug testing.

Good to know
05 — Visit us

Inside Westfield
Carindale.

Next to Priceline & Centre Management
Shop 2066/1151 Creek Road, Carindale, QLD 4152

Centre parking, lift and step-free access, and an easy run from across Brisbane's southside — book a check-up around the rest of your day.

Opening hours
Monday, Wednesday, Friday7:30 — 17:00
Tuesday, Thursday8:30 — 16:00
Saturday, Sunday & public holidaysClosed

Serving

CarindaleMansfieldWishartMount GravattHolland ParkChandler

Bring to your first visit

  • Medicare card and any concession cards
  • A list of your current medications
  • Referral letters or recent results, if you have them
  • Photo ID if you're a new patient
06 Good to know

Questions patients ask us most

As soon as possible, so your certificate and treatment plan can be started promptly.

No, but accepted WorkCover claims are bulk billed directly through the scheme, so there is no cost to you.

Your GP can still assess and treat you. We will explain how billing works while your claim is being processed.

Yes, with your consent, your GP can coordinate return-to-work plans directly with your employer and insurer.

This depends on your injury and recovery, but regular reviews are standard to keep your certificate current.

Yes, your GP can arrange referrals as part of your treatment and recovery plan.

Book today

Had a workplace injury?

Book an appointment as soon as possible.

Speak to reception 07 3120 0990
Fax Number 07 3120 0991
07 Get in touch

Talk to us about your care.

Call the practice during opening hours and our reception team will help, or book your appointment online any time.

In a medical emergency, call 000 immediately.

Rather speak to someone?

Call reception during opening hours, or book online any time.

Reception answers during opening hours. You can also email info@carindaledoctors.com.au.

CallBook an Appointment