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Mon/Wed/Fri 7:30–17:00 · Tue/Thu 8:30–16:00 Mixed billing practice
Background

WorkCover GP in Carindale, from injury to recovery.

A WorkCover GP in Carindale who handles your certificates, review consultations and return-to-work coordination. We work directly with your employer and insurer, and accepted claims carry no out-of-pocket cost.

01 The claim process

How a WorkCover claim works with your GP

If you’re hurt at work in Queensland, the first steps are to report the injury to your employer and see a doctor. Your WorkCover GP assesses your injury and completes a workers’ compensation medical certificate, which records your diagnosis, treatment and capacity for work. You then lodge your claim with WorkCover Queensland, or your employer’s insurer if they’re self-insured, generally within six months of the injury.

At Carindale Doctors, we guide you through each step. Once your claim number is issued, we provide review consultations, update your certificate as you recover and coordinate referrals for physiotherapy, imaging or specialists. Accepted claims are billed to the insurer, so there’s no out-of-pocket cost to you.

In short: Carindale Doctors is a WorkCover GP inside Westfield Carindale, providing workers’ compensation certificates, review consultations, referrals and return-to-work coordination. We liaise with your employer and insurer, and accepted claims carry no out-of-pocket cost.

  • Initial workers' compensation medical certificate
  • Help with lodging your claim
  • Review consultations and updated certificates
  • Physio, imaging and specialist referrals
  • Return-to-work coordination
  • No out-of-pocket cost for accepted claims
The claim process
02 Injury to recovery

A WorkCover GP who stays with you

Seeing the same GP through your claim makes recovery smoother. Your Carindale GP knows how your injury is progressing, what’s worked and what your workplace can offer, which leads to better certificates and a safer return to work.

Report your injury to your employer as soon as possible, and keep copies of every certificate.

See our main WorkCover doctor page for more.

Injury to recovery
03 Claim questions

Common WorkCover claim questions

These are the questions injured workers ask us most:

  • How do I lodge a claim?: online or by phone with WorkCover Queensland, using your certificate.
  • What if my claim isn't accepted yet?: reception will explain your billing options.
  • Can I choose my own doctor?: yes, you can see the GP of your choice.
  • Will I get paid while off work?: weekly compensation is assessed by the insurer.

We’ll help you understand each step, though decisions about your claim are made by the insurer.

For serious injuries such as head injuries, deep wounds or suspected fractures, go to an emergency department first.
Claim questions
04 What's included

What your WorkCover GP visits include

Your WorkCover care can include:

  • Injury assessment and treatment
  • Medical certificate completed
  • Referrals for imaging and allied health
  • Regular review appointments
  • Updated capacity for work
  • Return-to-work planning with your employer

Bring your claim number to each visit once you have it.

What's included
05 Our approach

Your WorkCover claim, step by step

Our approach:

  • Step 1, assess: your injury examined and treated.
  • Step 2, certify: your medical certificate completed.
  • Step 3, lodge: you lodge the claim and receive a claim number.
  • Step 4, recover: reviews and return-to-work planning.
Our approach
06 Fees and billing

WorkCover GP costs in Carindale

Accepted WorkCover claims are billed directly to the insurer.

ItemDetail
Accepted claimsNo out-of-pocket cost to you
Before acceptanceReception will explain your options
ReferralsPhysio and imaging covered once approved
BillingBilled to the insurer for accepted claims
PaymentReception will explain options if your claim isn’t yet accepted
Questions about WorkCover billing? Contact reception.
Fees and billing
07 Near you

WorkCover GP care in Carindale

Carindale sits close to the industrial areas of Murarrie, Hemmant and Tingalpa, as well as many offices, shops and schools. Our clinic is on Level 1 of Westfield Carindale, next to Priceline and Centre Management, with lifts and centre parking.

We treat injured workers from Carina, Belmont, Tingalpa, Murarrie and Capalaba.

  • Close to eastern industrial areas
  • Lifts and step-free access
  • Centre parking
  • Workers from Murarrie and Tingalpa welcome
Near you
Visit us

Inside Westfield
Carindale.

Next to Priceline & Centre Management
Shop 2066/1151 Creek Road, Carindale, QLD 4152

Centre parking, lift and step-free access, and an easy run from across Brisbane's southside — book a check-up around the rest of your day.

Opening hours
Monday, Wednesday, Friday7:30 — 17:00
Tuesday, Thursday8:30 — 16:00
Saturday, Sunday & public holidaysClosed

Serving

CarindaleMansfieldWishartMount GravattHolland ParkChandler

Bring to your first visit

  • Medicare card and any concession cards
  • A list of your current medications
  • Referral letters or recent results, if you have them
  • Photo ID if you're a new patient
FAQ Good to know

WorkCover GP questions from Carindale workers

Not for accepted claims, which are billed to the insurer.

Generally within six months of the injury.

Yes, you can see the doctor of your choice.

Your claim goes to your employer's insurer instead of WorkCover Queensland.

Yes, we refer you, and it's covered once approved.

Your claim number, employer details and any previous certificates.

Book today

Book with a WorkCover GP

From injury to recovery at Westfield Carindale.

Speak to reception 07 3120 0990
Fax Number 07 3120 0991
Get in touch

Talk to us about your care.

Call the practice during opening hours and our reception team will help, or book your appointment online any time.

In a medical emergency, call 000 immediately.

Rather speak to someone?

Call reception during opening hours, or book online any time.

Reception answers during opening hours. You can also email info@carindaledoctors.com.au.

CallBook an Appointment